Delete your TwiddleLabs account
This is for the TwiddleLabs app by Earthling Aidtech, and for accounts at app.twiddlelabs.com.
How to ask
- 1. Email noreply@twiddlelabs.com from the email address you sign in with, with the subject “Delete my TwiddleLabs account”.
- 2. Tell us your name and, if your college gave you the app, your college. That’s all we need.
- 3. We confirm by email and delete the account within 30 days, usually much sooner. Your devices stop working with it at their next check-in.
What is deleted
- Your account: name, email, roll number, password.
- Your devices and sign-ins.
- Your course use: which courses and scenes you opened and for how long.
What is kept, and for how long
- If you bought courses: the payment records (course, amount, date, payment reference), for as long as Indian tax law requires.
- Our backups keep deleted data for up to 30 days, then it’s gone.
College students: your college added your account and decides which courses you get. We’ll let your college know your account was deleted. If you’re still enrolled, the college can add you again later.
More about your data: privacy policy.